3 DMCA Policy
3.1 Copyright Protection and Compliance
We respect the intellectual property rights of others and expect our users to do the same. In accordance with the Digital Millennium Copyright Act ("DMCA") and other applicable laws, we have implemented a policy for addressing claims of copyright infringement310.
This policy outlines the process for submitting a takedown notice if you believe that content on our platform infringes your copyright. It also explains how users may submit a counter-notice if they believe a takedown request was made in error10.
3.2 Reporting Copyright Infringement (Takedown Notice)
If you are a copyright owner or authorized agent and believe that your work has been copied in a way that constitutes copyright infringement, please submit a written notice containing the following information:
- Identification of the copyrighted work claimed to have been infringed, or if multiple works are covered, a representative list10.
- Identification of the material that is claimed to be infringing with information reasonably sufficient to permit us to locate the material (please provide URLs)10.
- Your contact information, including address, telephone number, and email address10.
- A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law10.
- A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed10.
- Your physical or electronic signature10.
3.3 Counter-Notice Procedure
If you believe that your content was removed in error, you may submit a counter-notice containing the following information:
- Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or disabled10.
- A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification10.
- Your name, address, telephone number, and a statement that you consent to the jurisdiction of the federal court in your district and that you will accept service of process from the person who provided the original takedown notice10.
- Your physical or electronic signature10.
3.4 European Copyright Takedown Process
For European Union users, we also comply with the EU Copyright Directive and related national implementations. The process for EU-based copyright claims follows similar principles but may have jurisdictional variations10.
The European copyright takedown process incorporates a counter notice mechanism that allows alleged infringers to contest claims they believe are unjustified. Both copyright holders and alleged infringers are expected to act in good faith throughout the process10.
Table: DMCA Takedown Process Comparison
| Aspect | US DMCA Process | EU Process |
|---|---|---|
| Legal Basis | Digital Millennium Copyright Act | EU Copyright Directive |
| Takedown Notice | Required elements specified | Similar requirements |
| Counter Notice | Available to contest claims | Incorporated with good faith requirement |
| Service Provider Role | Safe harbor provisions | Similar protections under E-Commerce Directive |
| Penalties for False Claims | Perjury penalties | Potential liability for misuse |
3.5 Repeat Infringer Policy
In accordance with the DMCA and other applicable laws, we have adopted a policy of terminating, in appropriate circumstances, the accounts of users who are repeat infringers of intellectual property rights. We maintain a database of infringement notices and may restrict access to our Services for users who repeatedly post infringing content310.
Contact Information
For privacy-related questions, data subject requests, or copyright concerns, please contact us at:
- Email: [support@qwiq.tv]
- Phone: [+44 7451 296412]
- Address: [92 Boroughbridge Road, BIRMINGHAM, B5 2SY, United Kingdom]
We will respond to all legitimate inquiries within 30 days of receipt, though we may extend this period for complex requests as permitted by law59.
4.3 Policy Updates and Notification
We may update these policies periodically to reflect changes in our practices, technologies, legal requirements, or other reasons. We will notify users of material changes through prominent notices on our website or through direct communication. The "Last Updated" date at the bottom of each policy will indicate when the most recent revisions were made25.
Last Updated: [08/29/2025]